Hotel & Resort Le Axidie - An idyllic stay

"In a very short time, we’ve recorded a 35% increase of reviews on TripAdvisor, 80% of which are absolutely positive!"

Hotel & Resort Le Axidie - An idyllic stay

Mario Panico, Sales and Revenue Manager at Hotel & Resort Le Axidie in Naples, shares his story behind the incredible evolution of his hotel property.

"Over the years, Hotel & Resort Le Axidie did not integrate brand reputation policies into our business plan and therefore, it was very difficult for us to understand how our hotel was positioned online. Furthermore, because we receive guests from around the globe, it was challenging to have a comprehensive overview of each channel we were reviewed on."

Without customer feedback data, it was difficult for Le Axidie to highlight their strengths and uncover weaknesses that required immediate resolution.

User-friendly platform with actionable, data-driven insights!

The Travel Appeal Dashboard and mobile app are invaluable for the hotel's daily tasks. There’s several effective functionalities that supplement their day-to-day activities.


In utilizing the Travel Appeal data analysis about guest reviews, Le Axidie is finally able to pinpoint structural and procedural deficiencies within the property's management and intervene in a targeted manner.


Download our latest Customer Story and uncover how Le Axidie is able to critically understand their property from every angle!


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In a very short time, we’ve recorded a 35% increase of reviews on TripAdvisor, 80% of which are absolutely positive!

Mario Panico

Mario Panico

Sales and Revenue Manager

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