HotelinVenice - How to improve hotel performance in just 5 minutes a day

"With Travel Appeal we can evaluate our competitors, our commercial policies and also monitor the progress of online reviews. Everything from a single platform. Everything at a glance. Finally!"

HotelinVenice - How to improve hotel performance in just 5 minutes a day

HotelinVenice offers three four-star superior hotels located in different areas throughout the historic center of Venice. The properties were obtained from ancient buildings and have been completely renovated to accommodate international clientele.

The main challenge for the hotel gorup was the lack of time. Despite trying online tools to find their competitive advantage, the existing software, though free, was too rigid and did not allow for custom settings and were time consuming to use. Once HotelinVenice understood how they were situated in the market, they had to spend time creating the most appropriate pricing plans for each day.

Furthermore, the group needed to manage their brand reputation on each feedback channel. This took up more time than they had. Analyzing data, even using software, was time-consuming and involved a lot of energy.

 

Travel Appeal, intuitive and immediately effective

 

Travel Appeal was easily implemented into the daily actives of the hotel group in a very short amount of time! Simple and intuitive, staff found no problems and immediately started seeing positive effects. Most importantly, they are now saving time to focus on what's really important - their guests!

The Travel Appeal tools have optimized access to the information necessary for evaluating the Brand Reputation of their three hotels. This has finally put an end to the countless Excel spreadsheets. Now they have order, clarity and - surprisingly - the establishment of a “healthy competition” between the staff of the three accommodations, with a common objective of improving the overall performance.

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With Travel Appeal we can evaluate our competitors, our commercial policies and monitor the progress of online reviews. Everything from a single platform at a glance. Finally!

Filippo Polo

Filippo Polo

General Cluster Manager - HotelinVenice

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