Solutions suitable for every businesses, from the corporate level to the individual property.
Hotels, Chains, Apartments, B&Bs, Campsites
Museums, Attractions and Cultural Heritage
Retail Properties, Groups and Brands
Marketing, Consultancy and Digital Agencies
Restaurants, Bars, Cafes and Venues
In-Destination Experiences, Tours and Attractions
Vacation and Rental Properties and Agencies
Banks, Financial Institutions
Destinations, DMOs, DMCs
Real Estate Consultancy Firms
Trains, Local Transport Companies, Cruises and Airlines
Online Travel Agencies & Portals
Our technology and products support and inspire businesses of all sizes and industries.
Reputation, Prices, Competitors of your business - at a glance!
An on-the-go mobile app to boost your business in real time
A Chat-bot that connects and engages you directly with customers
Create and share personalized reports about any aspect of your business
Data from the holistic view to the smallest detail
A highly-optimised sales page to drive direct bookings
By now you’ve grown your social channel communities and pinpointed your audience members into different follower types. Now it’s time to nurture them.
Nurturing your followers can happen from a variety of touch points. Throughout the eBook we’ll focus on social media hashtags, ads and campaigns.
If you are a hotel, motivate your customers to “check-in” on their social media channels when they check-in to your hotel. Create hashtags (something fun like #vacationstartshere is a great option if most of your guests are vacationers).
Building rapport with customers is invaluable - both on and offline. Clients who feel listened to and appreciated will not only turn into repeat customers, but spread the word and become advocates of your brand.
Create content for your social channels. Anything from an employee feature to promoting sales and promotions will generate engagement. Don’t be surprised when your followers respond. Reply! Customers love to feel special, it’s human nature. They want to feel as though they are receiving exclusive offers and attention. By speaking directly to and connecting with your followers, your brand will appear more personal.
To stimulate advocacy, encourage clients to share their experiences with friends, family and colleagues. If you take care of your clients, they will become loyal. Customer loyalty is the ultimate goal. Not only will they choose you over the competitors, they will defend your reputation.
Reputation is more than reviews, it’s knowing how to effectively communicate your offer to potential and existing customers. Travel Appeal has leading edge technology which analyses what your customers love, what you can improve and how you stack up against competitors. Dedicated to independent and chain hotels and B&Bs, Travel Appeal is the only tool that analyses your data and provides advice on how to improve your reputation and turnover. Learn more today!