Solutions suitable for every businesses, from the corporate level to the individual property.
Hotels, Chains, Apartments, B&Bs, Campsites
Museums, Attractions and Cultural Heritage
Restaurants, Bars, Cafes and Venues
In-Destination Experiences, Tours and Attractions
Vacation and Rental Properties and Agencies
Destinations, DMOs, DMCs
Airlines and Cruise Lines
Our technology and products support and inspire businesses of all sizes and industries.
Reputation, Prices, Competitors of your business - at a glance!
An on-the-go mobile app to boost your business in real time
A Chat-bot that connects and engages you directly with customers
Create and share personalized reports about any aspect of your business
Data from the holistic view to the smallest detail
A highly-optimised sales page to drive direct bookings
Take advantage of our Resources to stay updated about industry trends, learn from fellow business managers and discover the latest tricks and tips to boost your business.
Articles, interviews and insights to stay up to date
Vertical analyses integrated with Travel Appeal data
Guides and tips to improve your business performance
Beautiful to look at, fascinating to read
Free, online courses designed to take your business to the next level
Stories of customers who have fully achieved their goals
Skift reveals how businesses are using technology to offer the most personalized experience for travelers. Personalization in travel is omnipresent. The technology to offer personalized experiences is becoming available at a global level. Demographic, psychographic, CRM and loyalty data are combined to predict which travelers to target, at what time and on which channels.
Leveraging Artificial Intelligence has assisted businesses in improving customer engagement, tailoring marketing and handing customer service requests. “AI enables brands to better synthesize mounds of data and incorporate those learnings to improve the commerce experience… Artificial intelligence is a key technology empowering chatbots—the customer service rep of the future.”
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Technology, environment, sustainability, health and wellbeing are some of the hot topics for 2019. The hospitality industry has already integrated these factors into their business strategies. Airports are learning from hotels and beginning to tailor their methodology with the same topics in mind. “The route through the airport for departing passengers can be stressful and complicated, and this alone is potentially the difference between a poor experience that is memorable for the wrong reasons and a great experience for the right reasons”.
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