Solutions suitable for every businesses, from the corporate level to the individual property.
Hotels, Chains, Apartments, B&Bs, Campsites
Museums, Attractions and Cultural Heritage
Restaurants, Bars, Cafes and Venues
In-Destination Experiences, Tours and Attractions
Vacation and Rental Properties and Agencies
Destinations, DMOs, DMCs
Airlines and Cruise Lines
Our technology and products support and inspire businesses of all sizes and industries.
Reputation, Prices, Competitors of your business - at a glance!
An on-the-go mobile app to boost your business in real time
A Chat-bot that connects and engages you directly with customers
Create and share personalized reports about any aspect of your business
Data from the holistic view to the smallest detail
A highly-optimised sales page to drive direct bookings
Take advantage of our Resources to stay updated about industry trends, learn from fellow business managers and discover the latest tricks and tips to boost your business.
Articles, interviews and insights to stay up to date
Vertical analyses integrated with Travel Appeal data
Guides and tips to improve your business performance
Beautiful to look at, fascinating to read
Free, online courses designed to take your business to the next level
Stories of customers who have fully achieved their goals
Have you ever wondered how long it takes your staff to meet the needs of your guests? Satisfy and wow customers ... automatically and immediately! Allow your receptionists to save time!
Travelers can chat with the bot or property using our Chatbot Conversations, which handles over 80% of the conversations automatically. When necessary, staff can intervene and take action at any time. Clients can request human assistance through the Chatbot, while staff can update and collaborate internally.
Provide travelers the experience of their dreams. Have everything prepared before they enter your property. Know the preferences of regular guests.
Optimize performance. Through Smart Insights and the Dashboard, have an overview of each guest-to-staff interaction. Understand customer needs.
Create the perfect offer to the perfect target: Conversations is also a Marketing Automation Tool that creates custom campaigns and messages for your guests based on Facebook Marketing APIs.
Conversations allows you to sell additional services to customers to make their experience even more complete.
Increase up-selling and cross selling: Operators can directly offer catalogue-based or custom services directly to travelers; see additional items purchased by the guests at booking time to manage your inventory
Generating user feedback has never been so simple. Send customer surveys directly with Conversations.
Take care of guests and make them feel listened to and appreciated.Travel Appeal’s Conversations has been designed with the aim of engaging guests directly, up-selling services, profiling use preferences, building loyalty and automating actions.
Maximize your business performance; engage with guests and build loyalty. Chatting with your guests directly can speed up and automate key hospitality services.